Terms & Conditions

Juana Online Selling: Terms and Conditions

1.We follow a weekly shopping cycle. Only items from the FB shop may be purchased.
2.Payment cut off is every Wednesday 5PM, Meet-up or ship-out is scheduled every Friday.
3.Orders will be entertained, Mondays to Fridays from 9AM till 5PM. All orders received after 5PM will be processed the next business day.
4.NO RETURN, NO EXCHANGE. Kindly double check orders prior to confirmation
5.We would only accept exchange for DAMAGED/DEFECTS until THREE(3) days after completed transaction.
6.   We only accept bank deposits as mode of payments 
Banco De Oro (BDO)
Savings Account Name:  I AM JUANA CLOTHING CORP.
Account Number: 1320- 1259- 70

Security Bank


Account Number: 011- 046958- 001

7. Proof of Payments not received within 3 days of email order confirmation will be automatically CANCELLED.

8. Delivery options include pick-up at our ALI MALL branch or ship-out via Abest/Xend. No rush shipping.

9. No proof of payment, no shipping of items

10. Shipping fee will be shouldered by the buyer and a handling fee of Php 30.00. Shipping cost will depend on parcel’s weight, size and destination. Tracking number will be provided once parcel has been sent out.

11. Shipping and handling fees will be waived for transactions with 6 or more items purchased.


12. Once shipped, we will not be held liable for any delays or damages.

13. We reserve the right to cancel, modify or restrict the online selling terms and condition written here at any time.



Happy shopping! #JuanaFBShop